IMPORTANT FAQS
TRAVEL DOCUMENTS
US Citizens: Your passport (or passport card). Must not be expired! Passports must be valid for six (6) months after the cruise.
OR
Your government issued photo-id (Driver’s License or State ID) ALONG WITH your Birth Certificate. Only Original or Certified Copies accepted.
WHAT'S INCLUDED?
Your ticket includes a concert cruise festival including your cabin, all your food and basic drinks at the included dining options, concerts with your favorite Artists, and the amenities on the Carnival Radiance ship. You can look forward to all the live music plus more fun; such as playing at the casino, enjoying the back deck pool, or chilling in the hot tub, games, sports complex, trivia, Bingo, comedy shows, DJ sets, karaoke, arcades, art shows, portrait and photo booths and more.
You will receive a detailed schedule in your cabin upon arrival. You will enjoy concerts every day and night. You will be up close and personal with your favorite Artists. All shows onboard will be played at the Pool Deck, Theater, and lounges.
Your dining time is not assigned. You are scheduled for open-time dining, you can dine anytime you want. You need to ‘check-in’ on the Carnival Hub app before arriving at the Main Dining Room.
Main Dining Room.
Location: Deck 3, mid and back of the ship.
Price: FREE, included in your cruise ticket.
Restaurant style: Hosts will seat you, look at the menu, and order.
Time: Breakfast & Dinner
Lido Marketplace
Location: Deck 9
Price: FREE, included in your cruise ticket.
Restaurant style: Buffet
Time: Breakfast, Lunch & Dinner
Guy’s Burger Joint
Location: Deck 9
Price: FREE, included in your cruise ticket.
Restaurant style: Burgers and Fries – anyway you like em!
Time: Open throughout the Day
Blue Iguana Cantina
Location: Deck 9
Price: FREE, included in your cruise ticket.
Restaurant style: Taco, Burrito, and Nacho Bar
Time: Lunch & Dinner
Shaq’s Chicken, Guy’s Pig and Anchor, The Deli, Pizza and more are also included in your cruise ticket.
There are also specialty dining options to upgrade and make a reservation for Hooked Seafood, Bonsai Sushi, and the Steakhouse. If you make a reservation, there will be an extra charge. Elevate your dining experience and ambiance.
PACKING, AT THE PORT, AND ONBOARD
Carnival Cruise Terminal – Long Beach, CA – 231 Windsor Way, Long Beach, CA 90802
There is a secured parking structure at the terminal. It is $23 a day and you pay upon picking up your car. Consider taking an Uber or a Taxi to the port.
You will be able to check-in 45 days prior to the event, we will tell you when it’s time. You will be able to choose your boarding time, generally from 11 am – 3 pm. Please show up within 30 minutes of your boarding time to decrease wait times. On our return day, you will be able to leave the ship from 7 am – 9:30 am. If you are scheduling flights, we recommend flying in before 12 pm and departing after 12 pm. The closest airports are LAX or Long Beach.
None. We recommend no more than 2 large suitcases per person. You can check your luggage to be delivered to your cabin as late as 6 pm on Friday. We recommend packing a backpack or shoulder bag with essential items to keep with you before receiving your luggage delivery.
Guests are permitted to take their own hair styling tools. There is a blow dryer provided in your cabin.
Guests are not permitted to take a clothes iron or clothes steamer. We recommend packing a wrinkle-free spray. There is laundry or pressing service available onboard for an extra charge.
For our charter – Guests are not permitted to take their own alcohol (including wine) onboard the ship for this event. It will be confiscated.
Carnival Cruise Line allows a small quantity of 12 pieces per cabin of water, soda, energy drinks, or juice is permitted (12 ounces or less).
No glass or plastic bottles.
All items must be in hand during the boarding process NOT in your checked luggage
You will receive your Carnival booking number during the registration process 90 days before the event. At this time, you will see the options for packages available for your event. You can also purchase soda or alcoholic drinks a la carte.
While at the port in Long Beach and Ensenada, MX – Please contact your cellular provider.
Once at sea, we recommend putting your phone on airplane mode and purchasing one of the Carnival WiFi plans if you want to access your social apps like Facebook, Instagram, TikTok, or Messenger or full access to your email, banking apps, and more. Once you receive your booking number, you will have more details and pricing.
Merchandise that is included in the purchase of your reservation will be designed and delivered to your address on file within 90 days of your event.
OTHER IMPORTANT INFORMATION
Due to the unique nature and venue of our event, we have a very strict cancellation policy. We HIGHLY recommend that passengers consider purchasing Travel Insurance. ALL PAYMENTS ARE NON-REFUNDABLE. All sales are final.
ALL DEPOSITS ARE UNDER FULL PENALTY – PROTECT YOUR TRAVEL INVESTMENT! As stated in the Terms and Conditions, due to the nature of this event, all deposits/payments on any of our Concert Cruise Events are NON-REFUNDABLE and therefore, we highly recommend travel insurance. Travel Insurance is NOT included in your reservation. The purchase of insurance is the sole responsibility of each guest sailing. Concert Cruise Events, our events, and Cruising Agents are not responsible for any losses, including any and all deposits, due to lack of travel insurance.
We recommend purchasing with our affiliate Travel Guard. Please contact us for a referral to Travel Guard.
At this time, proof of vaccination or a pre-cruise test is not required to sail. Concert Cruise Events reserves the right to follow the guidelines of Carnival Cruises and the CDC in any change of requirements.
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